Gold Aftercare: The Ultimate NetSuite Support Package
When your ERP is the backbone of your business, keeping it running smoothly isn’t optional - it’s essential. That’s where Gold Aftercare comes in. It’s not just support; it’s your secret weapon for maximising NetSuite and staying ahead of the game.
What is Gold Aftercare?
Gold Aftercare is a complete NetSuite support package designed to keep your ERP working as hard as you do. From regular system health checks to proactive problem-solving, we’ve got you covered. And here’s the best part - no one else offers NetSuite aftercare like this. Not even NetSuite’s own Advanced Customer Support (ACS) can match the depth of what we provide.
We’re not here to fix problems after they happen - we’re here to stop them before they do.
Why Choose Gold Aftercare?
Proactive Optimisation
We don’t just keep the lights on; we fine-tune your system to run better, faster, and smarter. Whether it’s identifying bottlenecks or streamlining workflows, we’re always one step ahead.
Personalised Training
Your team deserves to feel confident and capable. We offer tailored training to ensure they’re getting the most out of NetSuite’s latest features.
Dedicated Support
When issues arise (and let’s face it, they always do), you’ll have a dedicated team ready to jump in. No waiting, no bouncing between generic support desks - just quick, focused solutions.
Regular Health Checks
Think of it like an MOT for your ERP. We’ll review your system’s performance regularly to keep everything running like clockwork.
What Makes Us Different?
NetSuite’s Advanced Customer Support is a great starting point, but it’s limited by reactive, tiered service. Gold Aftercare is built differently. We combine hands-on expertise, proactive planning, and a deep understanding of your business to deliver support that feels personal.
Here’s how we stand out:
-
Custom Service Plans - Aligned with your business goals and industry-specific needs.
-
Continuous Improvement - Adapting and evolving your ERP as your business grows.
-
We Get It - We run our own business on NetSuite, so we know exactly what works - and what doesn’t.
Who is Gold Aftercare For?
If you’re using NetSuite and want to:
-
Avoid costly downtime and disruptions.
-
Stay ahead of NetSuite’s updates and enhancements.
-
Maximise ROI on your ERP investment.
-
Work with a team that gets your business inside and out.
Then Gold Aftercare is for you.
Why Aftercare Matters
NetSuite is powerful, but it’s not set-it-and-forget-it. Over time, new features roll out, your business evolves, and unexpected issues arise. Without aftercare, you risk falling behind. Gold Aftercare ensures your ERP stays optimised, secure, and ready to scale.