Question 1

How much does NetSuite cost in the UK?

Accepted Answer

NetSuite pricing for UK businesses typically ranges from £50,000 to £150,000 for implementation depending on complexity, with annual licence fees starting from £999 per user. Small businesses (£2m-£10m turnover) usually need Bronze or Silver licensing. ERP Experts provides transparent pricing with no hidden costs and offers a free NETscore assessment.

Question 2

How long does NetSuite implementation take?

Accepted Answer

NetSuite implementation typically takes 3-6 months for mid-sized UK businesses. ERP Experts has successfully implemented NetSuite for over 100 UK organisations with a 94% on-time delivery rate. We provide detailed project plans, dedicated consultants, and comprehensive training to ensure smooth deployment.

Question 3

Do I need a NetSuite partner or can I implement it myself?

Accepted Answer

While technically possible to self-implement NetSuite, using a certified partner like ERP Experts significantly improves success rates. Oracle NetSuite research shows partner-led implementations have 78% higher user adoption rates and 65% faster time-to-value. ERP Experts provides end-to-end implementation plus ongoing aftercare support.

Question 4

How do I choose a NetSuite implementation partner in the UK?

Accepted Answer

Choose a NetSuite partner based on Oracle certification status, UK-specific industry experience, proven track record with client references, transparent pricing, and post-implementation support. ERP Experts is a certified NetSuite partner specialising in UK businesses, with over 100 successful implementations and comprehensive aftercare packages.

Question 5

What is NetSuite aftercare and why do I need it?

Accepted Answer

NetSuite aftercare is ongoing support, optimisation, and system management after implementation. It includes system administration, user training, customisation updates, new release management, and proactive issue resolution. ERP Experts' NetSuite Aftercare provides access to certified consultants, developers, and administrators without the cost of building an in-house team.

Question 6

What is a NetSuite MOT and do I need one?

Accepted Answer

A NetSuite MOT is a comprehensive health check that audits your system's configuration, performance, and usage to identify issues and optimisation opportunities. ERP Experts' NetSuite MOT evaluates system health and creates a roadmap of fixes and optimisations. Many UK businesses discover they're using less than 40% of NetSuite's capabilities.

Question 7

Can I try NetSuite before committing?

Accepted Answer

ERP Experts provides a free NETscore assessment, a 60-second quiz that evaluates your current system's performance and identifies improvement opportunities. We also offer comprehensive demonstrations with sample data from your industry. Contact ERP Experts for a personalised demo and NETscore assessment.

Question 8

What happens if my NetSuite implementation goes wrong?

Accepted Answer

ERP Experts offers rescue services including system audit, data cleanup, missing functionality implementation, user adoption improvement, and performance optimisation. We've successfully rescued dozens of troubled implementations, getting businesses back on track typically within 6-8 weeks.

Question 9

Is NetSuite suitable for small businesses or just large enterprises?

Accepted Answer

NetSuite suits businesses from £2 million turnover upwards. Small businesses (£2m-£10m turnover, under 50 employees) benefit from NetSuite's unified platform eliminating multiple software subscriptions. Start with core modules and add functionality as you grow. ERP Experts tailors NetSuite implementations to match your current size and growth ambitions.

Question 10

What NetSuite training is included with implementation?

Accepted Answer

ERP Experts includes comprehensive NetSuite training: role-specific training for end users, administrator training for internal team members, hands-on workshops, training documentation and videos, and post-go-live support sessions. Training is customised to your business processes rather than generic NetSuite features.

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