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Kynetec’s business is now supported by a robust, scalable NetSuite platform, with continuous improvements and expert aftercare ensuring their systems evolve alongside their commercial ambitions.

E3 Eight by Three Delivery Method

In 2020, Kynetec had just gone live with a new NetSuite system. Unfortunately, the implementation was not fit for purpose, the system was plagued by multiple issues and simply did not function as required. Kynetec urgently needed expert intervention to diagnose the problems and determine a viable path forward.

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Innovative Delivery: The Eight by Three Method

Image by Ant Rozetsky

Rapid Assessment

Within 48 hours of engagement, ERP Experts identified three critical factors:

  • Whether the system should be repaired or replaced

  • The estimated time required for repair or replacement

  • The projected cost for each option

Strategic Decision

After a thorough review, it was clear that repairing the existing system was not commercially viable. Replacement was the only sensible option, but time was of the essence. The original implementation had taken 12 months; the replacement needed to be completed in just 6 months.

Innovative Delivery:
The 8 / 3 Method

To meet this demanding timeline, ERP Experts pioneered the "Eight by Three" delivery method:

  • 24 hours of professional services per day by leveraging three global teams:

    • 8 hours in the UK

    • 8 hours in a time zone 8 hours behind

    • 8 hours in a further zone, also 8 hours behind the previous

  • This continuous workflow enabled seamless handovers and round-the-clock progress.

Results

  • Project delivered on time and on budget

  • Kynetec gained renewed confidence in its systems and processes

  • The client signed a 5-year aftercare contract with ERP Experts

  • Ongoing development and support have enabled Kynetec to thrive with its new NetSuite system

“ERP Experts quickly assessed our failing NetSuite system and gave us clear options. They replaced the system in half the original time by working across three time zones. The project was delivered on time and on budget, and we now have a reliable system with ongoing support.”
Green Field
Company

Kynetec

Industry

Agricultural Market Research

Number of Users

50

Other Systems Considered

SAP, MS Dynamics

System Replaced

NetSuite (re-implementation)

ERP Product Implemented

NetSuite

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