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The Matrix

How we use your data

Privacy Policy

Our contact details

Name: ERP Experts (Europe) Ltd
Address: Dalton House, Lakhpur Court, Staffordshire Technology Park, Stafford, ST18 0FX.
Phone Number: 01785 336253

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To create an account with us

  • To contact you if you have submitted a form through our website

We use the information that you have given us to communicate with you if you have asked us to.

We do not share this information.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is your consent by submitting a form. 

You are able to remove your consent at any time. You can do this by contacting us.

How we store your personal information

Your information is securely stored.

We keep your personal information in NetSuite for the period necessary to fulfil the purpose for which you have provided it or until you request that it be deleted.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us if you wish to make a request.

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